- Important update about Citrix Receiver Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app.
- Download Workspace app 2009.6 (Current Release) or Workspace app 1912 LTSR Cumulative Update 2. On the VDA, as administrator, run the downloaded CitrixWorkspaceApp.exe. In the Welcome to Citrix Workspace page, click Start. In the License Agreement page, check the box next to I accept the license agreement, and click Next.
Applicable Products
- XenDesktop
- XenApp
- Receiver
Symptoms or Error
Client printers on Mac and Linux clients fail to be created in XenApp and XenDesktop sessions running on Windows 10, Server 2012 R2 when configured to use the Citrix Universal Printer Driver (UPD).
Solution
Install the “HP Color LaserJet 2800 Series PS” driver on the Windows image manually
On the Windows VDA, choose Print server properties from Devices and Printers or run rundll32 PrintUI.dll,PrintUIEntry /s.
Click on the Drivers tab and then click Add....
In the Add Printer Driver Wizard window click Next, then Next and then select the required HP driver.
Note: If the driver is not listed click Windows Update. If you don't see it after Windows Update is clicked, go to Microsoft update catalogue and search for HP LaserJet 2800. Pick the 6.1.7600.16385 driver version. Extract the driver, click Have Disk in the screenshot above and point to the drivers extracted location.
Important Note: If you extract the contents of the driver cab file using Windows Explorer the folder structure may not be retained and the driver installation may encounter an error. To avoid this use a more robust extraction tool such as WinRar or 7zip.
Click Next, then Finish.
The printer driver should then be listed in the Installed printer drivers. Click Close.
Thanks for the info on the bcdedit to update the PVS agent on a vhdx file. I had a case open with Citrix with our PVS deployments to upgrade from 7.9 to 7.12. The install would look like it finished, but then rolled back. Citrix told us to reverse image and it was nothing they could fix.
Problem Cause
Citrix UPD requires the use of the PostScript data format to support client printing on Mac and Linux clients. To achieve this, Citrix leverages PostScript driver developed by HP. The version of this HP driver, that Microsoft had previously built into the Windows 7 and Server 2008 R2 operating systems, is no longer included with Windows 10, Server 2012 R2. Because of this missing driver, client-printers on Mac and Linux endpoints fail to be created in the XenApp and XenDesktop session.
Additional Resources
Citrix Workspace Update For Mac
Disclaimer
Update Citrix Workspace Mac